I'm thrilled to have a Trader Joe's in town. And I'm one of those "buy local" guys, for the most part. Trader Joe's reminds me of Apple actually. They are the one grocery store I can think of that is actually more of a "brand" than a chain of "places".
Trader Joe's feels like more of an enhancement to my lifestyle here in Corvallis, than a grocery store.
Here's three features that I think the Trader Joe's and Apple brands share:
1) They're easy. Not too many choices, but enough.
2) There are no bad choices- They have magically vetted the options to make sure I will virtually like everything.
3) They staff with "cool people"- Not a Zappos experience, but always above average.
3+) Great design- The stores are clean and fun to be in.
The more I think about it, the more I want to be like Trader Joe's when my business grows up. The easy pick. The one where you know it may not always be the cheapest, but it's always a good deal. The one where you always walk out having made a good choice.
Any other brands you can think of that evoke this kind of feeling for you?
4 comments: